.tooltip-container {
    position: relative !important;
    display: inline-block !important;
    margin-right: 110px !important;
}

.tooltip-icon {
    font-size: 16px !important;
    cursor: pointer !important;
    user-select: none !important;
}

.tooltip-text {
    visibility: hidden !important;
    opacity: 0 !important;
    width: 220px !important;
    background: #1a1f2c !important;
    color: #fff !important;
    text-align: left !important;
    border-radius: 8px !important;
    padding: 8px 10px !important;
    position: absolute !important;
    top: 120% !important;
    left: 50% !important;
    transform: translateX(-50%) !important;
    z-index: 1000 !important;
    font-size: 12px !important;
    line-height: 1.4 !important;
    box-shadow: 0 4px 12px rgba(0,0,0,0.2) !important;
    transition: opacity 0.3s !important;
}

.tooltip-text::after {
    content: "" !important;
    position: absolute !important;
    bottom: 100% !important;
    left: 50% !important;
    margin-left: -6px !important;
    border-width: 6px !important;
    border-style: solid !important;
    border-color: transparent transparent #1a1f2c transparent !important;
}

.tooltip-container:hover .tooltip-text {
    visibility: visible !important;
    opacity: 1 !important;
}

.connection-status {
    position: fixed !important;
    top: 20px !important;
    right: 20px !important;
    background: #1a1f2c !important;
    color: white !important;
    padding: 8px 16px !important;
    border-radius: 20px !important;
    font-size: 12px !important;
    font-weight: 500 !important;
    z-index: 1001 !important;
    box-shadow: 0 4px 12px rgba(0, 0, 0, 0.3) !important;
    animation: slideInFromTop 0.3s ease-out !important;
}

.connection-status.success {
    background: linear-gradient(135deg, #28a745, #20c997) !important;
}

.connection-status.warning {
    background: linear-gradient(135deg, #ffc107, #fd7e14) !important;
    color: #333 !important;
}

.connection-status.error {
    background: linear-gradient(135deg, #dc3545, #e83e8c) !important;
}

@keyframes slideInFromTop {
    from {
        opacity: 0 !important;
        transform: translateY(-20px) !important;
    }
    to {
        opacity: 1 !important;
        transform: translateY(0) !important;
    }
}

.chatbot-container {
    position: fixed !important;
    bottom: 35px !important;
    right: 5px !important;
    z-index: 1000 !important;
}

.chat-bubble {
    width: 100px !important;
    height: 100px !important;
    border-radius: 50% !important;
    cursor: pointer !important;
    display: flex !important;
    align-items: center !important;
    justify-content: center !important;
    transition: all 0.3s ease !important;
    position: relative !important;
}

.chat-bubble:hover {
    transform: scale(1.1) !important;
    box-shadow: 0 6px 25px rgba(225, 240, 255, 0.5) !important;
}

.chat-bubble svg {
    width: 28px !important;
    height: 28px !important;
    fill: white !important;
}

.notification-badge {
    position: absolute !important;
    top: -1px !important;
    right: 15px !important;
    background: #dc3545 !important;
    color: white !important;
    border-radius: 50% !important;
    width: 20px !important;
    height: 20px !important;
    font-size: 12px !important;
    font-weight: bold !important;
    display: flex !important;
    align-items: center !important;
    justify-content: center !important;
    animation: pulse-badge 2s infinite !important;
}

.chat-window {
    position: absolute !important;
    bottom: 75px !important; 
    right: 0 !important;
    width: 360px !important;
    height: 480px !important;
    background: #fff !important;
    border-radius: 16px !important;
    box-shadow: 0 10px 40px rgba(0, 0, 0, 0.2) !important;
    overflow: hidden !important;
    opacity: 0 !important;
    visibility: hidden !important;
    transform: translateY(20px) scale(0.95) !important;
    transition: all 0.3s cubic-bezier(0.4, 0, 0.2, 1) !important;
    display: flex !important;
    flex-direction: column !important;
}

.chat-window.open {
    opacity: 1 !important;
    visibility: visible !important;
    transform: translateY(0) scale(1) !important;
}

.chat-header-info {
    display: flex !important;
    align-items: center !important;
    gap: 10px !important;
}

.chat-logo {
    width: 50px !important;
    height: 50px !important;
    border-radius: 50% !important;
    display: flex !important;
    align-items: center !important;
    justify-content: center !important;
    font-weight: bold !important;
    font-size: 14px !important;
}

.chat-title {
    font-size: 15px !important;
    margin-bottom: 2px !important;
}

.chat-status {
    font-size: 12px !important;
    opacity: 0.8 !important;
}

.chat-messages {
    flex: 1 !important;
    padding: 16px !important;
    background: #f8f9fb !important;
    overflow-y: auto !important;
    display: flex !important;
    flex-direction: column !important;
    gap: 12px !important;
}

.message {
    display: flex !important;
    flex-direction: column !important;
    font-size: 14px !important;
    line-height: 1.5 !important;
}

.bot-message .message-content {
    background: #fff !important;
    border-radius: 14px 14px 14px 4px !important;
    padding: 10px 14px !important;
    max-width: 80% !important;
    border: 1px solid #e0e0e0 !important;
    box-shadow: 0 2px 6px rgba(0,0,0,0.05) !important;
}

.user-message .message-content {
    background: linear-gradient(135deg, #0066cc, #0052a3) !important;
    color: white !important;
    border-radius: 14px 14px 4px 14px !important;
    padding: 10px 14px !important;
    max-width: 80% !important;
    box-shadow: 0 2px 6px rgba(0,0,0,0.2) !important;
}

.chat-input {
    padding: 12px !important;
    background: #fff !important;
    border-top: 1px solid #e0e0e0 !important;
    display: flex !important;
    gap: 5px !important;
    align-items: center !important;
}


@keyframes pulse-badge {
    0%, 100% {
        transform: scale(1) !important;
    }
    50% {
        transform: scale(1.1) !important;
    }
}

@keyframes slideInMessage {
    from {
        opacity: 0 !important;
        transform: translateY(10px) !important;
    }
    to {
        opacity: 1 !important;
        transform: translateY(0) !important;
    }
}

@keyframes bubble-pulse {
    0% {
        box-shadow: 0 4px 20px rgba(0, 102, 204, 0.3) !important;
    }
    50% {
        box-shadow: 0 4px 20px rgba(0, 102, 204, 0.3), 0 0 0 8px rgba(0, 102, 204, 0.1) !important;
    }
    100% {
        box-shadow: 0 4px 20px rgba(0, 102, 204, 0.3) !important;
    }
}

.chat-bubble.pulse {
    animation: bubble-pulse 1.5s ease-in-out 3 !important;
}

.bot-message {
    align-items: flex-start !important;
}

.user-message {
    align-items: flex-end !important;
}

.message-time {
    font-size: 11px !important;
    color: #666 !important;
    margin-top: 4px !important;
    padding: 0 16px !important;
}

.user-message .message-time {
    color: #999 !important;
    text-align: right !important;
}

.chat-header {
    background: linear-gradient(135deg, #0052a3, #003d7a) !important;
    color: #fff !important;
    padding: 12px 16px !important;
    display: flex !important;
    align-items: center !important;
    justify-content: space-between !important;
    font-weight: 600 !important;
}

.chat-close {
    width: 32px !important;
    height: 32px !important;
    border: none !important;
    border-radius: 50% !important;
    background: rgba(255,255,255,0.2) !important;
    color: #fff !important;
    font-size: 20px !important;
    cursor: pointer !important;
    display: flex !important;
    align-items: center !important;
    justify-content: center !important;
    transition: background 0.2s !important;
}

.chat-close:hover {
    background: rgba(255,255,255,0.35) !important;
}

.welcome-message {
    background: #fff !important;
    border: 1px solid #eee !important;
    border-radius: 14px !important;
    padding: 14px !important;
    font-size: 15px !important;
    line-height: 1.4 !important;
    box-shadow: 0 2px 6px rgba(0,0,0,0.05) !important;
}

.chat-input input {
    flex: 1 !important;
    width: 50px !important;
    border: 1px solid #ddd !important;
    border-radius: 20px !important;
    padding: 10px 14px !important;
    font-size: 14px !important;
    outline: none !important;
    background: #fff !important;
    color: #333 !important;
    transition: border-color 0.2s, box-shadow 0.2s !important;
}

.chat-input input:focus {
    border-color: #0066cc !important;
    background: #fff !important;
    box-shadow: 0 0 0 2px rgba(0,102,204,0.1) !important;
}

.send-button {
    padding: 10px !important;
    background: #0066cc !important;
    border: none !important;
    border-radius: 50% !important;
    color: white !important;
    cursor: pointer !important;
    display: flex !important;
    align-items: center !important;
    justify-content: center !important;
    transition: background 0.2s, transform 0.2s !important;
}

.send-button svg {
    fill: #fff !important;
    width: 18px !important;
    height: 18px !important;
}

.send-button:hover {
    background: #0052a3 !important;
    transform: scale(1.05) !important;
}

.chat-messages {
    scrollbar-width: thin !important;
    scrollbar-color: rgba(0,0,0,0.2) transparent !important;
}

.chat-messages::-webkit-scrollbar {
    width: 6px !important;
}

.chat-messages::-webkit-scrollbar-track {
    background: transparent !important;
}

.chat-messages::-webkit-scrollbar-thumb {
    background-color: rgba(0,0,0,0.2) !important;
    border-radius: 3px !important;
}

.modal-header {
    display: flex !important;
    align-items: center !important;
    justify-content: space-between !important;
    background: linear-gradient(135deg, #0052a3, #003d7a) !important;
    color: #fff !important;
    padding: 12px 16px !important;
    border-radius: 8px 8px 0 0 !important;
}

.modal-close {
    width: 32px !important;
    height: 32px !important;
    border: none !important;
    border-radius: 50% !important;
    background: rgba(255,255,255,0.2) !important;
    color: #fff !important;
    font-size: 20px !important;
    cursor: pointer !important;
    display: flex !important;
    align-items: center !important;
    justify-content: center !important;
    transition: background 0.2s !important;
}

.modal-close:hover {
    background: rgba(255,255,255,0.35) !important;
}

.modal-content input,
.modal-content select,
.modal-content textarea {
    width: 100% !important;
    border: 1px solid #ddd !important;
    border-radius: 6px !important;
    padding: 10px 14px !important;
    font-size: 14px !important;
    color: #333 !important;
    background: #fff !important;
    transition: border-color 0.2s, box-shadow 0.2s !important;
}

.modal-content input:focus,
.modal-content select:focus,
.modal-content textarea:focus {
    border-color: #0066cc !important;
    background: #fff !important;
    box-shadow: 0 0 0 2px rgba(0,102,204,0.1) !important;
}

#appointment-phone {
    border: 1px solid #ddd !important;
}
#appointment-phone::placeholder {
    color: #999 !important;
}
#appointment-phone:required:invalid {
    border-color: #ddd !important;
}
#appointment-phone:required:invalid + label::after {
    content: " (opcional)" !important;
    font-size: 12px !important;
    color: #666 !important;
}

.modal-body {
    max-height: 70vh !important;
    overflow-y: auto !important;
    scrollbar-width: thin !important;
    scrollbar-color: rgba(0,0,0,0.2) transparent !important;
}

.modal-body::-webkit-scrollbar {
    width: 6px !important;
}

.modal-body::-webkit-scrollbar-thumb {
    background-color: rgba(0,0,0,0.2) !important;
    border-radius: 3px !important;
}

.typing-indicator {
    display: flex !important;
    align-items: center !important;
    gap: 8px !important;
    background: white !important;
    padding: 12px 16px !important;
    border-radius: 18px 18px 18px 6px !important;
    max-width: 140px !important;
    min-width: 100px !important;
    width: fit-content !important;
    box-shadow: 0 2px 8px rgba(0, 0, 0, 0.1) !important;
    border: 1px solid #e9ecef !important;
    margin-bottom: 15px !important;
    align-self: flex-start !important;
}

.typing-dots {
    display: flex !important;
    gap: 4px !important;
    flex-shrink: 0 !important;
}

.typing-dots span {
    width: 8px !important;
    height: 8px !important;
    background: #666 !important;
    border-radius: 50% !important;
    animation: typingBounce 1.4s infinite ease-in-out !important;
}

.typing-dots span:nth-child(1) {
    animation-delay: -0.32s !important;
}

.typing-dots span:nth-child(2) {
    animation-delay: -0.16s !important;
}

.typing-text {
    font-size: 12px !important;
    color: #666 !important;
    font-style: italic !important;
    white-space: nowrap !important;
    overflow: hidden !important;
    text-overflow: ellipsis !important;
}

@keyframes messageSlideIn {
    from {
        opacity: 0 !important;
        transform: translateY(10px) !important;
    }
    to {
        opacity: 1 !important;
        transform: translateY(0) !important;
    }
}

@keyframes typingBounce {
    0%, 80%, 100% {
        transform: scale(0.8) !important;
        opacity: 0.5 !important;
    }
    40% {
        transform: scale(1) !important;
        opacity: 1 !important;
    }
}

.send-button:disabled {
    cursor: not-allowed !important;
    opacity: 0.6 !important;
}

.appointment-suggestion .message-content {
    background: linear-gradient(135deg, #f8f9fa 0%, #e9ecef 100%) !important;
    border: 2px solid #0066cc !important;
    border-radius: 18px !important;
    padding: 20px !important;
}

.appointment-content {
    text-align: center !important;
}

.appointment-title {
    font-size: 16px !important;
    font-weight: 600 !important;
    color: #0066cc !important;
    margin-bottom: 10px !important;
}

.appointment-text {
    color: #333 !important;
    line-height: 1.5 !important;
    margin-bottom: 15px !important;
}

.appointment-cta-btn {
    background: linear-gradient(135deg, #28a745, #20c997) !important;
    color: white !important;
    border: none !important;
    padding: 12px 24px !important;
    border-radius: 25px !important;
    font-weight: 600 !important;
    cursor: pointer !important;
    font-size: 14px !important;
    transition: all 0.3s ease !important;
    box-shadow: 0 4px 12px rgba(40, 167, 69, 0.2) !important;
    margin-bottom: 10px !important;
    width: 100% !important;
}

.appointment-cta-btn:hover {
    background: linear-gradient(135deg, #218838, #1ea383) !important;
    transform: translateY(-2px) !important;
    box-shadow: 0 6px 16px rgba(40, 167, 69, 0.3) !important;
}

.appointment-note {
    font-size: 12px !important;
    color: #666 !important;
    font-style: italic !important;
}

.appointment-modal {
    position: fixed !important;
    top: 0 !important;
    left: 0 !important;
    right: 0 !important;
    bottom: 0 !important;
    display: none !important;
    align-items: center !important;
    justify-content: center !important;
    z-index: 1000000 !important;
    padding: 20px !important;
    opacity: 0 !important;
    transition: opacity 0.3s ease !important;
}

.appointment-modal.modal-open {
    opacity: 1 !important;
}

.modal-content {
    background: white !important;
    border-radius: 16px !important;
    width: 100% !important;
    max-width: 500px !important;
    max-height: 90vh !important;
    overflow-y: auto !important;
    box-shadow: 0 20px 60px rgba(0, 0, 0, 0.3) !important;
    animation: modalSlideUp 0.3s cubic-bezier(0.4, 0, 0.2, 1) !important;
}

@keyframes modalSlideUp {
    from {
        opacity: 0 !important;
        transform: translateY(30px) scale(0.9) !important;
    }
    to {
        opacity: 1 !important;
        transform: translateY(0) scale(1) !important;
    }
}

.modal-header h3 {
    font-size: 20px !important;
    font-weight: 600 !important;
    margin: 0 !important;
}

.modal-body {
    padding: 28px !important;
}

.modal-intro {
    text-align: center !important;
    margin-bottom: 24px !important;
    padding: 16px !important;
    background: #f8f9fa !important;
    border-radius: 8px !important;
    border-left: 4px solid #0066cc !important;
}

.modal-intro p {
    color: #666 !important;
    margin: 0 !important;
    line-height: 1.5 !important;
}

.form-group {
    margin-bottom: 20px !important;
}

.form-group label {
    display: block !important;
    margin-bottom: 8px !important;
    font-weight: 600 !important;
    color: #333 !important;
    font-size: 14px !important;
}

.form-group input,
.form-group select,
.form-group textarea {
    width: 100% !important;
    padding: 14px 16px !important;
    border: 2px solid #e9ecef !important;
    border-radius: 10px !important;
    font-size: 14px !important;
    transition: all 0.3s ease !important;
    background: #fafbfc !important;
    font-family: inherit !important;
}

.form-group input:focus,
.form-group select:focus,
.form-group textarea:focus {
    outline: none !important;
    border-color: #0066cc !important;
    background: white !important;
    box-shadow: 0 0 0 3px rgba(0, 102, 204, 0.1) !important;
    transform: translateY(-1px) !important;
}

.form-group textarea {
    resize: vertical !important;
    min-height: 80px !important;
    line-height: 1.5 !important;
}

.form-group select {
    cursor: pointer !important;
    background-image: url("data:image/svg+xml,%3csvg xmlns='http://www.w3.org/2000/svg' fill='none' viewBox='0 0 20 20'%3e%3cpath stroke='%236b7280' stroke-linecap='round' stroke-linejoin='round' stroke-width='1.5' d='M6 8l4 4 4-4'/%3e%3c/svg%3e") !important;
    background-position: right 12px center !important;
    background-repeat: no-repeat !important;
    background-size: 16px !important;
    padding-right: 40px !important;
}

.time-slots-grid {
    display: grid !important;
    grid-template-columns: repeat(auto-fit, minmax(80px, 1fr)) !important;
    gap: 10px !important;
    margin-top: 10px !important;
}

.time-slot {
    background: #f8f9fa !important;
    border: 2px solid #e9ecef !important;
    border-radius: 8px !important;
    padding: 10px 8px !important;
    font-size: 14px !important;
    font-weight: 500 !important;
    cursor: pointer !important;
    transition: all 0.2s ease !important;
    text-align: center !important;
}

.time-slot:hover {
    background: #e3f2fd !important;
    border-color: #0066cc !important;
    transform: translateY(-2px) !important;
}

.time-slot.selected {
    background: #0066cc !important;
    color: white !important;
    border-color: #0052a3 !important;
    transform: translateY(-2px) !important;
    box-shadow: 0 4px 12px rgba(0, 102, 204, 0.3) !important;
}

.time-slot:disabled {
    background: #f5f5f5 !important;
    color: #999 !important;
    cursor: not-allowed !important;
    border-color: #ddd !important;
    transform: none !important;
}

.btn-primary {
    background: linear-gradient(135deg, #0066cc, #0052a3) !important;
    color: white !important;
    border: none !important;
    padding: 16px 24px !important;
    border-radius: 12px !important;
    font-size: 16px !important;
    font-weight: 600 !important;
    cursor: pointer !important;
    width: 100% !important;
    transition: all 0.3s ease !important;
    box-shadow: 0 4px 16px rgba(0, 102, 204, 0.2) !important;
    margin-top: 8px !important;
}

.btn-primary:hover:not(:disabled) {
    background: linear-gradient(135deg, #0052a3, #003d7a) !important;
    transform: translateY(-2px) !important;
    box-shadow: 0 6px 20px rgba(0, 102, 204, 0.3) !important;
}

.btn-primary:disabled {
    opacity: 0.7 !important;
    cursor: not-allowed !important;
    transform: none !important;
    background: #6c757d !important;
}

.btn-primary.loading {
    position: relative !important;
    color: transparent !important;
}

.btn-primary.loading:after {
    content: "" !important;
    position: absolute !important;
    top: 50% !important;
    left: 50% !important;
    width: 20px !important;
    height: 20px !important;
    margin: -10px 0 0 -10px !important;
    border: 2px solid transparent !important;
    border-top: 2px solid white !important;
    border-radius: 50% !important;
    animation: spin 1s linear infinite !important;
}

@keyframes spin {
    0% { transform: rotate(0deg) !important; }
    100% { transform: rotate(360deg) !important; }
}

.form-footer {
    text-align: center !important;
    margin-top: 20px !important;
    padding-top: 16px !important;
    border-top: 1px solid #e9ecef !important;
}

.form-footer small {
    color: #666 !important;
    font-size: 13px !important;
}

.form-footer strong {
    color: #0066cc !important;
}

.form-group input:invalid:not(:placeholder-shown),
.form-group select:invalid:not([value=""]) {
    border-color: #dc3545 !important;
    background: #fff5f5 !important;
}

.form-group input:valid:not(:placeholder-shown),
.form-group select:valid:not([value=""]) {
    border-color: #28a745 !important;
    background: #f8fff9 !important;
}

.form-group label:after {
    content: " *" !important;
    color: #dc3545 !important;
    font-weight: normal !important;
}

.form-group:has(input:not([required])) label:after,
.form-group:has(select:not([required])) label:after,
.form-group:has(textarea:not([required])) label:after {
    content: "" !important;
}

.form-group input:hover:not(:focus),
.form-group select:hover:not(:focus),
.form-group textarea:hover:not(:focus) {
    border-color: #0066cc !important;
    background: white !important;
}

.form-group input::placeholder,
.form-group textarea::placeholder {
    color: #ffc0c0 !important;
    opacity: 1 !important;
}

.form-group select option {
    padding: 10px !important;
    background: white !important;
    color: #333 !important;
}

.form-group select option:hover,
.form-group select option:checked {
    background: #f0f8ff !important;
}

@media (max-width: 480px) {
    .chat-window {
        position: fixed !important;
        width: 90% !important;               
        max-width: 360px !important;         
        height: 80% !important;              
        bottom: 80px !important;             
        right: 10px !important;              
        left: auto !important;               
        transform: none !important;         
        border-radius: 12px !important;
        display: flex !important;
        flex-direction: column !important;   
        overflow: hidden !important;       
    }

    .chat-header {
        flex-shrink: 0 !important;
    }

    .chat-messages {
        flex: 1 !important;
        overflow-y: auto !important;         
        padding: 10px !important;
    }

    .chat-input {
        flex-shrink: 0 !important;           
        margin: 0 !important;
        border-top: 1px solid #ddd !important;
        padding: 10px !important;
        background: #fff !important;
    }

    .chatbot-container {
        bottom: 15px !important;
        right: 15px !important;
    }

    .message-content {
        max-width: 90% !important;
    }
    
    .typing-indicator {
        max-width: 120px !important;
        min-width: 90px !important;
    }

    .typing-text {
        font-size: 11px !important;
    }

    .connection-status {
        top: 10px !important;
        right: 10px !important;
        font-size: 11px !important;
        padding: 6px 12px !important;
    }

    .appointment-modal {
        padding: 10px !important;
    }
    
    .modal-content {
        max-height: 95vh !important;
        border-radius: 12px !important;
    }
    
    .modal-header {
        padding: 20px 20px 16px !important;
        border-radius: 12px 12px 0 0 !important;
    }
    
    .modal-header h3 {
        font-size: 18px !important;
    }
    
    .form-group input,
    .form-group select,
    .form-group textarea {
        padding: 12px 14px !important;
        font-size: 16px !important;
    }
    
    .btn-primary {
        padding: 14px 20px !important;
        font-size: 15px !important;
    }

    .time-slots-grid {
        grid-template-columns: repeat(auto-fit, minmax(70px, 1fr)) !important;
        gap: 8px !important;
    }

    .time-slot {
        padding: 8px 6px !important;
        font-size: 13px !important;
    }
}

.chat-message a.lex-link-style {
    color: #0073aa !important;
    text-decoration: none !important;
    font-weight: bold !important;
}
.chat-message a.lex-link-style:hover {
    text-decoration: underline !important;
}